Frequently Asked Questions

❓ Q1: How does the copier work?

A1: Our copiers mirror the trades executed on your metatrader4/5 account to your DXTrade account in real time. To learn how the copier works and how to configure it check out this video tutorial.

❓ Q2: What if I encounter issues?

A2: Please contact our support team on this email.

❓ Q3: Are there any discounts for long-term subscriptions?

A3: Yes, we offer significant savings on annual subscriptions compared to monthly payments. If you are interested in a batch order we can offer massive discounts.

❓ Q4: Can I try it before I buy?

A4: We currently offer a 7 days free trials, you can contact support for more information. quantitativeduck@gmail.com

❓ Q5: Can I set a stop loss or a take profit and close the metatrader platform?

A5: We reommend you keep your terminal open for the duration of the whole trade. The Copier is client based, it relies on the metatrader to open and close trades, it does not set a stop loss or a take profit on DXTrade. In other words as soon as a trade is opened or closed on metatrader the same trade is executed on DXTrade.

❓ Q6: What happens if I close the metatrader or I remove the copier while a trade is open?

A6: From the moment the trade is open We reommend you keep your terminal on and do not remove the Copier EA. Removing the EA and/or relaunching the metatrader 5 before such trade is closed does not affect the DXTrade. On the other hand, removing the EA and/or relaunching the metatrader 4 will cause the Copier to be out of sync with the trade.

For more questions, please reach out to our support at:
📧 quantitativeduck@gmail.com